Parent Portal

Submit Topics in Advance!

Please submit your child’s session topic as early as possible, preferably 48 hours in advance and no later than 24 hours before the session.

You will receive an automated session reminder 24 hours before each scheduled session. The topic submission link can be found above. Submitting topics in advance gives mentors time to review the material, prepare resources, and provide stronger support during the session.

Your child’s recurring Microsoft Teams meeting link can be found in the session/calendar invitation sent to the parent or guardian email address on file.

After each session, parents will receive a Post-Session Progress Update at the email address on file.

The email containing the progress update will also include a Post-Session Review Form. Please complete this form so we can monitor session quality, address concerns, and improve support.

If your child is running late, please notify their mentor as soon as possible using the chat bubble in the bottom right corner of the Parent Portal.

This allows the mentor to know that your child still plans to attend the session.

Use the chat bubble in the bottom right corner of the Parent Portal to contact your child’s mentor regarding session-related questions, late arrivals, or other tutoring concerns.

Cancel in Advance!

If your child cannot attend a session, please notify us at least 48 hours in advance.

Use the chat bubble in the bottom right corner of this page and select “Session Cancellation” under department.

Please still submit a subject, skill, or topic area, such as fractions, reading comprehension, essay writing, earth science vocabulary, or test review.

Your child’s mentor will prepare content for the session.

Yes, a Post-Session Progress Update will be sent to the parent or guardian email address on file within one hour after each session.

Look for an email from sessionprogresssummary@stepalliance.org

The Post-Session Review Form is included in the Post-Session Progress Update email sent after each tutoring session. It gives parents/guardians an opportunity to provide feedback, report concerns, and help us monitor the quality of each session.

Look for an email from sessionprogresssummary@stepalliance.org

The STEP Alliance is a Tampa-based nonprofit and generally follows the Hillsborough County Public Schools calendar.

Tutoring sessions are generally not held on federal holidays, HCPS school closures, school breaks, or non-student days, unless otherwise announced by The STEP Alliance.